Responsible gambling

At Shock Casino, we prioritize responsible gambling practices and promote a safe gaming environment for all our players. We understand that gambling should be treated as entertainment, not a source of income, and strive to support players in maintaining control over their betting habits.

Our commitment to responsible gambling is reflected in our licensing and regulatory compliance with industry standards. We recognize the importance of promoting healthy gaming behaviors and provide tools and resources to help players stay in control.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. This involves being aware of your spending limits, setting realistic goals, and not chasing losses. Some common warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

If you're concerned that you or someone else may be experiencing problem gambling behaviors, seek help immediately.

Tools to Stay in Control

We offer a range of tools to help players stay in control:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits
• Wagering Limits: Set limits on the amount you can wager per session
• Session Time Limits: Set time limits for your gaming sessions
• Reality Checks: Receive regular reminders about your spending and time
• Loss Limits: Set limits on losses to prevent excessive spending
• Self-Exclusion Options: Temporarily or permanently exclude yourself from our platform

These tools are designed to empower you to manage your gaming habits effectively.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, follow these simple steps:

1. Log in to your account and navigate to the 'Account' section.
2. Select 'Responsible Gaming' from the dropdown menu.
3. Choose the tools you wish to enable and follow the on-screen instructions.

Limits and exclusions are applied immediately, providing you with peace of mind and control over your gaming habits.

Support for Problem Gambling

If you're struggling with problem gambling behaviors, don't hesitate to seek help. We encourage players to acknowledge when their gaming habits have become problematic and take action to address the issue.

Some common signs of problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about your gaming habits
• Neglecting other areas of life, including relationships and work

If you're experiencing any of these behaviors, or if you're concerned about someone else's gaming habits, please contact our support team for guidance.

We recommend seeking help from reputable organizations, such as:

GamCareBeGambleAwareGambling Therapy

These resources provide confidential support, counseling, and treatment for individuals struggling with problem gambling.

Protecting Minors

We take the protection of minors very seriously. Underage gambling is strictly prohibited on our platform, and we employ age verification methods to ensure compliance with industry regulations.

Parents can also use parental control software to restrict access to our website or apps. We encourage responsible gaming practices among all users, including minors.

Resources and Useful Links

In addition to the tools and resources available within our platform, we recommend exploring the following organizations and self-assessment quizzes:

GamCareBeGambleAwareGambling TherapyNational Problem Gambling HelplineResponsible Gaming TrustSelf-Assessment Quizzes (e.g., the GamCare Quiz)